Last modified by Vincent Massol on 2019/06/15 10:45

<
From version < 9.1 >
edited by Vincent Massol
on 2018/06/15 15:26
To version < 10.1 >
edited by Vincent Massol
on 2018/06/15 15:30
>
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -24,7 +24,7 @@
24 24  Reasons for leaving:
25 25  
26 26  * Fail to install XWiki
27 -* Generally too complex to use
27 +* Generally too complex to use / Frustration
28 28  * Doesn't understand how to use in the first 10mn
29 29  * Doesn't see the value of the features and what they can be used for
30 30  * Missing some key feature. Which one?
... ... @@ -31,6 +31,7 @@
31 31  * Competition is better. Which one?
32 32  
33 33  |=Idea|=From|=What does it fix?|=Complexity & Cost
34 +|Provide a Feedback Panel by default in XS. Something similar to what we get in survey forms at [[http:~~/~~/www.xwiki.org/xwiki/bin/view/Main/Feedback/DownloadFormFeedback.>>doc:xwiki:Main.Feedback.DownloadFormFeedback\.]] Feedback would be aggregated on xwiki.org automatically.|Vincent|Understand frustration/problems|Medium
34 34  |Make XWiki work on Java9+|Vincent|Fail to install XWiki|Medium
35 35  |Promote more the cloud options instead of the download option (higher success rate). Maybe have a single "download" get on xwiki.org and ask if the user is technical or not and if not, promote the XWiki SAS cloud option|Vincent|Fail to install XWiki|Easy
36 36  |In the Support panel, have a chat and allow Admin users to ask questions on this chat (possibly during the 1st week of usage to reduce support cost; after that time it could become a link to the chat page of xwiki.org, to reduce ). This chat would integrate the XWiki Matrix/IRC chat|Vincent|Generally too complex to use & Doesn't understand how to use in the first 10mn|Easy

Get Connected