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...	...	@@ -18,7 +18,9 @@
18	18
19	19	== Issues Keywords ==
20	20
21		-You can contribute and help us [[report>>Community.Contributing#HTesting]] usability problems within XWiki. There are several JIRA keywords that can used to highlight an usability issue:
	21	+You can contribute and help us [[report>>Community.Contributing#HTesting]] usability problems within XWiki.
	22	+There are several tags that can be added to a [[JIRA>>http://jira.xwiki.org/]] issue in order to mark it important from an user experience point of view: ##ux##, ##usability##, ##consistency##, ##standard##, ##accessibility##.
	23	+Initially these issues were marked using the '##keywords##' field, but now this field is deprecated in favor of '##Labels##' field.
22	22
23	23	* (% class="external" %)**[[ux>>http://jira.xwiki.org/jira/secure/IssueNavigator.jspa?reset=true&&customfield_10000=ux]]**(%%) - is the user not having a great/delightful experience using the product?
24	24	* (% class="external" %)**[[usability>>http://jira.xwiki.org/jira/secure/IssueNavigator.jspa?reset=true&&customfield_10000=usability]]**(%%) - does the user have problems accomplishing his task?
...	...	@@ -25,3 +25,27 @@
25	25	* (% class="external" %)**[[consistency>>http://jira.xwiki.org/jira/secure/IssueNavigator.jspa?reset=true&&customfield_10000=consistency]]**(%%) - are elements that define/break the interface consistency?
26	26	* (% class="external" %)**[[standard>>http://jira.xwiki.org/jira/secure/IssueNavigator.jspa?reset=true&&customfield_10000=standard]]**(%%) - are elements that define/break the interface standard?
27	27	* (% class="external" %)**[[accessibility>>http://jira.xwiki.org/issues/?jql=labels%20%3D%20accessibility%20]]**(%%) - are there accessibility problems users are facing while using the product?
	30	+
	31	+* **User experience** (UX) involves a person's behaviours, attitudes, and emotions about using a particular product, system or service.
	32	+** User experience answers the question, “Did the user have as delightful an experience as possible?”
	33	+** User experience encapsulates all the other subtopics (usability, accessibility, etc.), but being very broad is also very hard to define and quantify by marking approapiate the JIRA issues. That's why 'ux' is //not a recommended// tag.
	34	+** **Filter: '##ux##'** - is the user not having a great/delightful experience using the product?
	35	+*** [['keywords'>>http://jira.xwiki.org/jira/secure/IssueNavigator.jspa?reset=true&&customfield_10000=ux]] field (%class='noitems'%)(deprecated)
	36	+*** 'Labels' field
	37	+* **Usability** is the ease of use and learnability of a human-made object.
	38	+** Usability answers the question, “Can the user accomplish their goal?” with effectiveness and efficiency
	39	+** **Filter: '##usability##'** - does the user have problems accomplishing his task?
	40	+*** [['keywords'>>http://jira.xwiki.org/jira/secure/IssueNavigator.jspa?reset=true&&customfield_10000=usability]] field (%class='noitems'%)(deprecated)
	41	+*** 'Labels' field
	42	+* **Consistency**
	43	+** **Filter: '##consistency##'** - are elements that define/break the interface consistency?
	44	+*** [['keywords'>>http://jira.xwiki.org/jira/secure/IssueNavigator.jspa?reset=true&&customfield_10000=consistency]] field (%class='noitems'%)(deprecated)
	45	+*** 'Labels' field
	46	+* **Standard**
	47	+** **Filter: '##standard##'** - are elements that define/break the interface standard?
	48	+*** [['keywords'>>http://jira.xwiki.org/jira/secure/IssueNavigator.jspa?reset=true&&customfield_10000=standard]] field (%class='noitems'%)(deprecated)
	49	+*** 'Labels' field
	50	+* **Accessibility**
	51	+** **Filter: '##accessibility##'** - are there accessibility problems users are facing while using the product?
	52	+*** [['keywords'>>http://jira.xwiki.org/jira/secure/IssueNavigator.jspa?reset=true&&customfield_10000=accessibility]] field (%class='noitems'%)(deprecated)
	53	+*** [['Labels'>>http://jira.xwiki.org/issues/?jql=labels%20%3D%20accessibility%20]]] field