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22	22	Initially these issues were marked using the '##keywords##' field, but now this field is deprecated in favor of '##Labels##' field.
23	23
24	24	* **User experience** (UX) involves a person's behaviours, attitudes, and emotions about using a particular product, system or service.
25		-** User experience answers the question, “Did the user have as delightful an experience as possible?”
26		-** User experience encapsulates all the other subtopics (usability, accessibility, etc.), but being very broad is also very hard to define and quantify by marking appropriate the JIRA issues. That's why 'ux' is //not a recommended// tag.
27	27	** Label: **'##ux##'** - is the user not having a great/delightful experience using the product? (%class='noitems'%)(not recommended)
28	28	*** [[ux 'keywords'>>http://jira.xwiki.org/jira/secure/IssueNavigator.jspa?reset=true&&customfield_10000=ux]] field (%class='noitems'%)(deprecated)
29	29	* **Usability** is the ease of use and learnability of a human-made object.
30		-** Usability answers the question, “Can the user accomplish their goal?” with effectiveness and efficiency
31	31	** {{warning}}Label: [[**'##usability##'**>>http://jira.xwiki.org/issues/?jql=labels%20%3D%20usability]] - does the user have problems accomplishing his task?{{/warning}}
32	32	*** [[usability 'keywords'>>http://jira.xwiki.org/jira/secure/IssueNavigator.jspa?reset=true&&customfield_10000=usability]] field (%class='noitems'%)(deprecated)
33	33	* **Consistency** states that things that are related should be presented in a similar way.
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38	38	*** [[standard 'keywords'>>http://jira.xwiki.org/jira/secure/IssueNavigator.jspa?reset=true&&customfield_10000=standard]] field (%class='noitems'%)(deprecated)
39	39	* **Accessibility** means that people with disabilities can perceive, understand, navigate, and interact with websites and tools, and that they can contribute equally without barriers
40	40	** {{warning}}Label: [[**'##accessibility##'**>>http://jira.xwiki.org/issues/?jql=labels%20%3D%20accessibility%20]] - are there accessibility problems users are facing while using the product? {{/warning}}
	38	+
	39	+== Topics Definition ==
	40	+
	41	+* User experience answers the question, “Did the user have as delightful an experience as possible?”
	42	+* Usability answers the question, “Can the user accomplish their goal?” with effectiveness and efficiency
	43	+
	44	+//User Experience// encapsulates all the other subtopics, but being very broad is also very hard to define it and quantify it by appropriate marking the JIRA issues. That's why 'ux' label is //not recommended// and is more specifically defined by the 'usability' label.
	45	+//Usability// is a subset of the overall User Experience, while //Accessibility// and //Consistency// (//Standard// is related to Consistency) are subsets of Usability. When labelling an issue choose the most specific topic.
	46	+
	47	+=== Defining an '##usability##' issue ===
	48	+
	49	+* Usability issues refer exclusively to interface/front-end issues, since only these issues affect the end-user directly.
	50	+* The generic definition of an usability issue is if it is preventing the user from completing a task. This means the functionality is not usable and thus useless.
	51	+* Improvements on a specific functionality are also considered usability issues if implementing that functionality will provide an obvious benefit to the user by making things clearer, improving learnability, making things easier to use, improving the way the user interacts with the system, boosting productivity etc.
	52	+** Most of the 'Improvements' issues are usability improvements, but this doesn't mean 'Bugs' or 'New Features' cannot be labeled as usability issues. Also we could have 'Improvements' that are not usability issues.
	53	+