Changes for page Chat

Last modified by Vincent Massol on 2024/04/05 10:13

From version 10.1
edited by Caleb James DeLisle
on 2010/10/11 13:58
Change comment: Removing the warning about the jabber bridge being down, hopefully I don't jinx myself.
To version 11.1
edited by Caleb James DeLisle
on 2011/04/11 14:53
Change comment: Added Etiquette section.

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4 4  
5 5  {{warning}}The chat rooms are publicly logged, you can find the [[XWiki chat archives>>IRC.WebHome]] here.{{/warning}}
6 6  
7 += Etiquette =
8 +If you are new to asking for help via chat medium, there are a few things you can do which will get you an answer faster and be make it a more pleasant experience for the developers.
9 +
10 +* Join and ask your question into the channel, that's what it's for. We are not available all the time and with volunteer support you will need to make your question easy to answer. If you ask a specific question then the developer who is most knowledgeable in the area of your question will see it and be able to help you.
11 +** **Good:** "Hi, I am having a problem registering new users on XWiki-2.1"
12 +** **Bad:** "Is anyone around to help me?"
13 +
14 +* Don't ask and run, just because you didn't get an answer doesn't mean you won't ever get one. It's perfectly fine to idle in the channel for as long as you want.
15 +
16 +* Provide any relevant information from the logs, paste it to one of the numerous pastebins on the web then provide the link with your question. {{error}}If you see this{{/error}} in your wiki, click on it and it will likely expand to provide you with more information which you can paste to a pastebin.
17 +
18 +* Sending private messages to people who you don't know is rude. It amounts to demanding their immediate attention and it will often be ignored.
19 +
20 +If you are interested in how to ask better questions which will get you better answers, you should read [[How To Ask Questions The Smart Way>>http://www.catb.org/~esr/faqs/smart-questions.html]].
21 +
7 7  = IRC =
8 8  
9 9  You can connect to our IRC channel through this webpage.

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