Ideas for increasing Active Installs
Last modified by Vincent Massol on 2019/06/15 10:45
The purpose of this page is to brainstorm and list ideas about how to increase our Active Installs numbers.
Increasing Active Installs can be done in 2 complementary ways:
- Attract more users to XWiki
- Keep them using XWiki more
The idea is to see if there are some low hanging fruits and implement them.
Attracting more users
| Idea | From | Complexity & Cost |
|---|---|---|
| Talk at more conferences | Vincent | Medium |
| Move XWiki to a well known foundation such as Eclipse | Vincent | Hard |
| Have XWiki bundled in some distributions (e.g. linux distributions) | Vincent | Hard |
| Make it even simpler and more visible to demo XWiki on XWiki SAS Cloud | Vincent | Easy |
| More videos of XWiki in action on youtube and update old ones | Vincent | Medium |
| Write a book about XWiki | Vincent | Hard |
| Have some new large company using XWiki and advertise it | Vincent | Hard |
Write a bot that creates new XWiki instances every day! just kidding ofc  | Vincent | Easy |
| Provide several Flavors for several needs | Vincent | Hard |
| Provide an XWiki package on the Snap Store (an app store for Linux supported by more and more distributions and the list is already impressive) | Thomas | Medium |
| Finish and maintain rpm packages and repository | Thomas | Technically easy but require someone who actually use a rpm based system or it won't work |
| Announce our releases on more websites. List of websites we could add: | Vincent | Easy |
| Promote myxwiki: make it work, promote wikis hosted here | xrichard | Hard (and already done with XWiki Cloud which is cheap and free for open source projects) |
| <add your idea here> | <add your name here> | <add cost here> |
Keeping users
Reasons for leaving:
- Fail to install XWiki
- Generally too complex to use / Frustration
- Doesn't understand how to use in the first 10mn
- User don't see all the nice things they can do with their wiki and stop for lack of knowing this
- Doesn't see the value of the features and what they can be used for
- Missing some key feature. Which one?
- Competition is better. Which one?
- Too hard to upgrade? (Hopefully not, we've worked hard to make this one no longer be the case)
| Idea | From | What does it fix? | Complexity & Cost |
|---|---|---|---|
| Provide a Feedback Panel by default in XS. Something similar to what we get in survey forms Feedback would be aggregated on xwiki.org automatically. | Vincent | Understand frustration/problems | Medium |
| Make XWiki work on Java9+ | Vincent | Fail to install XWiki | Medium |
| Promote more the cloud options instead of the download option (higher success rate). Maybe have a single "download" get on xwiki.org and ask if the user is technical or not and if not, promote the XWiki SAS cloud option | Vincent | Fail to install XWiki | Easy |
| Promote less the manual WAR install and instead promote more the Debian and Docker installs for installation on premises since they're easier to use and avoid mistakes | Vincent | Fail to install XWiki | Easy |
| In the Support panel, have a chat and allow Admin users to ask questions on this chat (possibly during the 1st week of usage to reduce support cost; after that time it could become a link to the chat page of xwiki.org, to reduce ). This chat would integrate the XWiki Matrix/IRC chat | Vincent | Generally too complex to use & Doesn't understand how to use in the first 10mn | Easy |
| Provide some demo content by default in XWiki Standard to see the usage in action, with ability to remove content easily when user is ready to use it for real. | Vincent | Doesn't see the value of the features and what they can be used for | Easy |
| Provide several Flavors for several needs | Vincent | Users may not know what to do with their wiki and how to start | Hard |
| <add your idea here> | <add your name here> | <add cost here> |
